This just isn't the Flamingo I even have stayed at and enjoyed in the past. Thinking we would not be in the room much, we determined to simply make-do. When we woke Monday I needed to jump int he shower. Water barely warmed up, so I took a quick one. I do not often call and complain as a end result of I don't need them thinking I am looking for any freebies.
- We recognize you taking the time to provide your feedback, Katie.
- I inform the employee that we need to speak to the manager, and gesture to the blonde girl that was identified to us, however she sees me, activates her heel and walks the opposite method.
- Thank you for taking the time to share your experience with us, John!
- This evaluation is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on critiques.
- Review tags are presently solely available for English language critiques.
Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king bed with a High Roller view. Arrived after 10 PM on a Thursday night and nonetheless had to wait in line for nearly an hour to use a self verify in kiosk. Initial impression was the room was very good but the TV did not work. We were advised to verify in w the entrance desk in the AM, which we did. They requested if it was okay to enter the room while we had been gone for the day, sightseeing.
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We appreciate you taking the time to supply your feedback, Timgerkman2021. We recognize you taking the time to provide your feedback, Saleslady730. We appreciate you taking the time to supply your feedback, Katie. Roulette vendor was mean and took her sweet time rearranging chips. Other individuals walked away from the desk due to her horrible perspective. This was my third and final time staying on the flamingo.
Not One Of The Best - Flamingo Las Vegas Lodge & On Line Casino
We gave the OK but my husband took pictures of all of our stuff before we left. I tried to name the customer service quantity but was knowledgeable that they had been out of the US and I needed to talk to somebody on website. So, you guessed it, we waited in the line, tried to maintain calm and hopeful that somebody would make it right ultimately. My husband also tried to speak to Caesar's Rewards, , and so they solely identified what the manager looked like so we could ask to talk to her once we made to the entrance of the line.
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So we known as right down to the front desk to allow them to know, to no avail bc they did not show or contact us again both. The "criticism call" received through to someone, the next day about 24 hours later and offered us a $50 meals credit to any of their Caesar's owned eating places. WHAT A JOKE. Of course upon checkout, there wasn't a real person to satisfy with and we could not likelihood missing our flights over another disappointing customer service expertise, so we were pressured to used the self kiosk to take a look at. We will NEVER recommend the Flamingo to anybody for something. We appreciate you taking the time to supply your feedback, Lisa. Your feedback have been shared with the suitable group for their enter and a spotlight. We worth your patronage and hope to look forward to welcoming you again.
Not One Of The Best - Flamingo Las Vegas Resort & Casino
Review tags are currently only obtainable for English language reviews. This evaluate is the subjective opinion of a Tripadvisor member and never of Tripadvisor LLC. Tripadvisor performs checks on evaluations.
I inform the worker that we have to converse to the manager, and gesture to the blonde woman that was identified to us, however she sees me, activates her heel and walks the other method. We inquired what could probably be accomplished concerning the TV issue and she provided to "upgrade us" to a room with an analogous view. I referred dirtyroulle to as the customer service line as soon as extra to see if there was ANYONE else that I might speak to and all I acquired again was an unapologetic, monotone, woman that supplied to file a grievance for me. We waited the remainder of the night time for the Engineering Manager to indicate up with his "rationalization or apology" however you guessed it, no show.
We are planning a giant group trip (12-14) in March. I am coordinating it and was recommending to the others we keep at the Flamingo because of its location and my good experiences there in the past. Instead, we'll stay elsewhere (Harrah's, New York, etc) comparable in value however much cleaner and never in such a state of dis-repair. Next time we will keep at a sister-property like Harrah's or the Linq. Something similar in worth however looking much better. Until some modifications happen, I will not recommend this place to anyone. I did discover that a variety of the buttons int he hallways for the elevators didn't work.
However, I did call about the lack of scorching water and somehow they made some adjustment and received the water warmer inside a few hours. I didn't complain about the other issues within the room. This business uses tools provided by Tripadvisor to encourage and gather visitor reviews, together with this one. Thank you for taking the time to share your expertise with us, John! We cannot wait to welcome you back for one more nice time at Flamingo Las Vegas soon.